01
Build / onboarding
Create a new internal tool or take over an existing one: code, hosting, access, docs, and first fixes.
Managed software support
Internal software
needs an owner.
That is 8th Layer.
We build or take over the internal software your team relies on, then keep it hosted, fixed, and improving month to month.
1. Build or onboardNew internal tools, or a takeover/stabilization pass for existing systems.
2. Open the support queueRequests become tickets against the monthly capacity reserved for you.
3. Keep improvingHosting, fixes, automations, dashboards, integrations, and useful monthly updates.
What support includes
Build it, host it, fix it, improve it.
02
Managed hosting
Deployment, monitoring, backups, basic maintenance, and clear responsibility for agreed apps and workflows.
03
Application support
Fix bugs, add small features, clean up reports, and connect the parts your team keeps patching by hand.
04
Monthly queue
You get reserved support capacity each month, a shared ticket list, and short notes on what changed.
Good fit
Use this when internal software matters, but nobody clearly owns it.
TOOLS
Internal apps, portals, dashboards, or automations run the business but lack ongoing support.
HOSTING
A custom system exists, but deployment, backups, monitoring, and access are unclear.
FIXES
Small bugs and improvements pile up because no developer owns the queue.
SYSTEMS
Spreadsheets, CRMs, SharePoint, portals, and reports need cleaner software handoffs.
Proof from a real internal system
A property portfolio workspace with one owner.
A property operations team had records, contracts, documents, contacts, and weekly follow-up spread across SharePoint, CRM notes, spreadsheets, shared folders, and email. We built a working operations workspace so the team could track the portfolio queue, open the right record, and stop rebuilding status by hand.
PROPERTY OPERATIONS ONE SUPPORTABLE SYSTEM
Before
Portfolio records, contracts, documents, contacts, and follow-up lived in separate tools. Operators could get the answer, but they had to stitch it together by hand.
Built
A React/TypeScript workspace with an Express/TypeScript API, SQLite data layer, and import/sync paths for legacy files and operational records.
After
The team works from one portfolio queue and can open the property, contract, document, contact, or financial context from the same task.
Mailing list
Practical notes for the software your team has to live with.
Occasional field notes on internal tools, support queues, automations, and the small systems decisions that keep work from turning back into spreadsheets.
Start here
Book a support fit call.
Leave knowing what happens next.
The first call is a fit check. We look at the system, what breaks, where it runs, and whether it makes sense for us to own monthly.