Client support
For existing Managed Software Support clients: bugs, change requests, access issues, and priority questions for internal tools, dashboards, automations, integrations, and workflow apps already in the queue.
Support request
This form opens an email draft to support@8thlayersolutions.com. Attach screenshots or files in your email client after the draft opens.
Urgency guide
Critical
Business workflow is blocked or a production system is down.
High
Important issue affecting multiple people or a deadline.
Normal
Standard bug, change, report, automation, dashboard, or integration request.
Low
Nice-to-have improvement or question.
What to include
Other channels
Not a client?
Use the contact page instead. This support form is for active client work.
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