01
Ownership before chaos
Important internal software needs clear access, hosting, backups, tickets, and support responsibility.
One person builds it and stays responsible for it.
Hotel groups run on contracts, documents, vendor contacts, and weekly numbers that usually live in separate inboxes and spreadsheets. I build the workspace that holds them, and I keep it running.
Jonathan
Founder · 8th Layer Solutions
Directly involved in every engagement
The person behind the work
You work with the founder, not a handoff chain.
I'm Jonathan, founder of 8th Layer. I stay involved from the first call through the build, the midpoint review, and support after launch.
My background spans custom applications, integrations, document migrations, and operational reporting. That is the setting where software has to survive real documents, permissions, handoffs, exceptions, and deadlines.
Recent work includes a full SharePoint migration and workflow modernization.
What changed
We work on workarounds that cost teams time.
02
Support belongs in the model
The build is only useful if someone can keep it running, fix it, and improve it after launch.
03
Useful systems, not prototypes
Recent work includes a SharePoint migration with documents, permissions, handoffs, and long-term ownership in scope.
Why 8th Layer exists
Layers 1-7 are the technical stack. Layer 8 is the team using it.
The wall everyone hits
Growth adds hotels, handoffs, and exceptions. Informal coordination stops carrying ownership, decisions, and status.
The workspace
I build one operations workspace for the hotels a group owns, then host and support it after launch.
The name
From the OSI model. Layers 1-7 cover the technical stack. Layer 8 is the team trying to get work done.